Developer Support Calls Going Straight To VoiceMail

Question

KuinuaTech OP

Created Jan ’22

Replies 1

Boosts 0

Participants 3

I have been trying all day to get into contact with Apple.

Since their only system is to request a call I have done so and each call since 10:03AM 24Jan2022 has gone straight to voicemail without a single ring.

I've tried 3 different phones and numbers and still get the same results so I know its not a settings issue on my end.

Now, when submitting to request a call, the site doesnt even accept the request. It just sits on the screen requesting you to submit.

Calling regular tech support doesnt help either because they dont have transfer numbers or direct lines for Dev Support.

Any suggestions?

Boost

Answer 1

Balvir-255 OP

Jan ’22

Hello,
Apple Support offers a support for everyone 24/7. Unfortunately in Developer Support there isn’t the chat option but you can decide to send an email to them or phone call them. Actually I haven’t understood the question, and why you cannot phone the support, in fact once you book the call you’ll receive an email with written on it “Talk you soon” and the time you have the call then they’ll phone you. But if you can’t book your call, you have the possibility to send an email. Hope that I have resolved your doubt.

0