App review : " images are not displayed "

Hello,

It's been ten times that I submit my application for verification, and the same problem is always declared: "Specifically, the images are not displayed in the app according to the screenshots submitted."

However, I am using the same CDN (i use Wasabi Cloud with s3 protocol)on the application on its production version on ios, and nothing has changed. The images also load very well during development, on testflight, as well as on android versions (whose version may have been updated).

To understand if the problem came from the application or the CDN, I gave them 2 similar images:

For example, this image (with wasabi CDN) is not visible to them from an ipad / iphone on safari

  • https://collabz.s3.eu-central-1.wasabisys.com/assets/studio.jpeg

and this pexels image (which is the same) is visible on their side:

  • https://images.pexels.com/photos/134469/pexels-photo-134469.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260

So I wonder if for app review tests, there are some domains that are not allowed, that do not load?

Because in testlight version and old review of the application, everything works very well

thanks for the help 🙏

I am suffering the same issue. How did it resolve in your case?

I have the same issue. I don't understand what is the problem. Everything works perfectly well on TestFlight.

Hello,

I have the same problem. Apple refuses me the application it does not see the images, knowing that we have tested on dozens of devices and there is no problem ...

It comes from the wifi network used by the tester I think.

how to solve this?

for info our images are stored on Firebase Storage.

Does anyone have a solution?

App review : " images are not displayed "
 
 
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