Outlook search not works in Monterey

I have a new MBP M1, with fresh Monterey. I moved my data with the assistant from the old MBP, I have all the letters in Outlook (v15.46), but search in Outlook not works, it gives a "No results found" message in all folders. Old methods for reindex Spotlight is not working (eg. add and remove Main Profile to Spotlight). How can I solve this problem? Thanks

I am having the same issue. M1 MacOS 12.1, Outlook 16.56, MacBook Air. This needs to be fixed ASAP. Killing productivity. Anybody hear anything about a fix soon?

The problem is Monterey OSX 12.1 Finis. Apple needs to fix this ASAP. Its killing productivity

Hi, I have a client with M1 MacBook Pro (Monterey 12.1). We tested a lot of things found on the Internet but unfortunately the Outlook search was still not working. I don't know Mac very well, but I still tried to do the following manipulation: 1- Open Terminal 2- Run the command : mdimport -i "/Users/username/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/" 3- After, I have run : mdimport -i "/Applications/Microsoft Outlook.app/Contents/Library/Spotlight/Microsoft Outlook Spotlight Importer.mdimporter" -d1 "/Users/username/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/" 4- Open Outlook 5- Try the search

For me, it worked

PS : I don't know if it's "Outlook 15 Profiles" or "Outlook 16 Profiles"

Sorry for my English, I am French ;)

Here's what fixed it for me (macOS Monterey 12.1 on MacBook Pro (14-inch 2021); Outlook 16.56.

  1. Switched to "New Outlook"
  2. Go to Preferences.
  3. Go to Accounts.
  4. Select your Default Account.
  5. At the bottom of the left column, to the right of the + and - minus signs, click on the circle with three dots inside.
  6. Select Reset account.

This worked. Unfortunately I am not a fan of the "New Outlook," but at least my search functions are back.

We'll see if it doesn't break over time.

That's MS's published workaround. The "New Outlook" does not support Local Folders though, so once you make the switch you loose any local mail, which for me is about 10 years worth of extremely important emails.

https://support.microsoft.com/en-us/office/search-in-outlook-for-mac-returns-no-results-after-installing-macos-monterey-12-1-075c5f09-35db-4205-aba3-eea2f168c71b

I had the same problem, and not even Microsoft knew how to help me. BUT when you open your outlook on your mac, you will see a toggle switch "New Outlook" click it to turn it on and re-open your outlook, and that should solve the problem, as it has solved mine. Good luck!

I had the same issue after upgraded to Monterey 12.1. Outlook search function was working fine but stopped working after upgraded the OS, even the Recents tab on finder's sidebar, search Applications also stopped working. I tried to reindex, reinstall MacOS, but issue was still persist. So I had to fresh reinstall MacOS (Erase all contents and settings then setup all over again) to make it works again. I am using Macbook pro 14 M1 Pro.

You are right, it can search for few emails while indexing then stopped again after index completed. @_@.

I have several Mac's, an MacBook Pro (16-inch, 2019) running Catalina 10.15.7 and an older I-mac desktop running Monterey - the Monterey machine has become useless as the result of the loss of the search option in Outlook - warn your peers not to upgrade to Monterey and please register your complaints to M'soft ASAP -

Problem still exists in 12.2 Beta (21D5025f)

I've just updated to 16.58 and the search function has returned for me... although it has now returned to the issue I had before losing search where saved searches are only on the inbox, I can't save anything but current folder. I can amend it for say all mailboxes, but not save it that way. MBP 16" 2021 M1 Pro (Monterey 12.1) 

Experiencing the same issue. I have a MBP 15" 2018 (Monterey 12.0.1) and a MBP 16" 2019 (Monterey 12.1). Both running Outlook 16.56 (21121100)

The MPB with Monterey 12.1 - Outlook Search does not work, only works during reindex or rebuilds. Tried all the steps, kill profiles, rename, reindex, blah blah blah... Still not working.

The MBP with Monterey 12.0.1 - Outlook Search works 100%.

Seems very likely this is a Monterey 12.1 vs Outlook issue. Glad I kept the 15" around for a just in case situation...

Now I have an email appliance (MBP 15) I get to carry around with the fancy newish MBP 16.

Hopefully for a software fix in the not too distant future. For sure won't be updating the MBP 15 anytime soon.

@IDH: Thanks for this information. I've just updated Outlook to version 16.58 and the search function is working again; what a relief! Can others confirm that the search issue is gone now with this version...?

Problem solved! I downloaded beta version of Outlook 16.58.22010406 and it works.

In Outlook:

  1. Tab ,,Help"
  2. Choose ,,Find update"
  3. Choose ,,Advanced settings"
  4. Choose ,,Beta chanel" and agree with Terms and conditions
  5. Program find new beta version and you will instal it
  6. After this you can return back to ,,Alfa chanel" and wait for next standard update.

I am happy!!! And you?

MacBook Pro 16" M1 Max

same experience with MBP 13" M1 running 12.1 and OL 16.56 (21121100) with mailbox on on-prem Exchange server. Worked until recently when I started to notice that the search results were not showing all possible results. gone through all the common steps to re-index. bad idea. as others already noted, the index is there - try spotlight search using "kind:message "searchterm*" - and right after re-indexing a first search seems to find results but any subsequent searches only return "no results".

read in other forums that the the issue would affect mainly users of on-premises Exchange as for Exchange Online there would be a newer OL version which doesn't have the same problem. likely the issue boils down to MS sunsetting EWS 03/31/2022 with never versions switching to REST and GRAPH API https://office365itpros.com/2021/10/11/api-deprecations-signal-demise-exchange-web-services/

MS support suggested to re-assign OL as the default handler for .EML files but no joy. final response was Yes, we are aware of this issue. We had similar problem with Big Sur update previously which was fixed with another patch update from Apple. Our backend team are working together with Apple regarding this concern. This might take sometime but the fix needs to come through Apple

so for the moment I'll resort to using Outlook Webmail where searching works very well

Outlook search not works in Monterey
 
 
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