Custom domain e-mail does not appear when the same e-mail address is used as the Apple ID in Mail App

Community Apple Developers
Sushicat OP
Created Sep ’21
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Hi,

For some reason when the Apple ID is the same e-mail as the custom domain e-mail address it is asocaited with it does not appear in Apple Mail on either MacOS or iOS.

Has anyone else had this problem? If so how did they resolve it?

I also see the following error when trying to use it in mail in the browser:

When setting the domain up it said verification not required, I assume as it is the Apple ID.

Kind Regards,

Tom.

Replies  1
Boosts  0
Views  550
Participants  2
Ant-Cleall OP
Sep ’21

I can see and use the email address on my MAC, but not on my iPad or iPhone. Guess its a beta issue

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Custom domain e-mail does not appear when the same e-mail address is used as the Apple ID in Mail App
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