App Store Connect "Trends" does not load

27 July 2021, I have been checking the Trends charts for the last few days but nothing is loading for this view. All other views seem to be OK.

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I'm also seeing this 28 July 2021. Have tried Safari & Chrome without extensions.

Chrome console error is:

VM2301:1 Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0
    at parse (<anonymous>)

Seems like it's trying to 'parse' a HTML page as JSON.

Often requires second click to see Trends. Or refresh of the page. Using Safari.

  • Refreshing the page used to work, but it no longer works for me. It's just blank white page now, with only my name visible in the top right corner. Any other suggestions?

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I’m experiencing the same problems. I do see trends, but only up to June 20th. Hope they will resolve it soon.

I have the very same problem... Trends page does not load. I tried it in Chrome as well as in Safari, with different macOS versions, different macs, cleared caches, anonymous mode... nothing helps.

Errors from Chrome dev console:

main.4ebf7eb1.js:2 No route found https://appstoreconnect.apple.com/trends
(anonymous) @ main.4ebf7eb1.js:2
iris/v1/ciProducts?filter[productType]=FRAMEWORK&limit=333&fields[ciProducts]=name:1 Failed to load resource: the server responded with a status of 404 ()
trends:1 Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0
    at parse (<anonymous>)
2main.bd9a4dd8.js:1 Metrics config: No config provided via delegate or fetched via init(), using default/cached config values.
(anonymous) @ main.bd9a4dd8.js:1
main.bd9a4dd8.js:1 
Metrics config: No config provided via delegate or fetched via init(), using default/cached config values.
(anonymous) @ main.bd9a4dd8.js:1
main.bd9a4dd8.js:1 Object
main.bd9a4dd8.js:1 metricskit initialized
main.bd9a4dd8.js:1 Deprecation warning: use moment.updateLocale(localeName, config) to change an existing locale. moment.defineLocale(localeName, config) should only be used for creating a new locale See http://momentjs.com/guides/#/warnings/define-locale/ for more info.
(anonymous) @ main.bd9a4dd8.js:1
trends:1 Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0
    at parse (<anonymous>)
service-worker.js:117 [Service Worker] Fetch Error TypeError: Failed to execute 'fetch' on 'WorkerGlobalScope': 'only-if-cached' can be set only with 'same-origin' mode
    at service-worker.js:114
(anonymous) @ service-worker.js:117
The FetchEvent for "https://appstoreconnect.apple.com/trends" resulted in a network error response: an object that was not a Response was passed to respondWith().

Try:

  1. Enable developer tools (in Safari).
  2. Login to your Apple account.
  3. Go to "trends" page (or other blank page).
  4. In the console, open the network tab.
  5. Click the trash icon (to clear all network activity).
  6. Refresh page.

(worked for me, after many days/weeks seeing a blank screen)