How to be certify ? cannot open because apple cannot verify it for malware

Code Signing General
Medialog33 OP
Created May ’21
Replies 5
Boosts 0
Views 747
Participants 2
Hello,

My .pkg is certify, indeed I have notarize with an Developer ID Installer but when I download my .pkg on my website I have this message :

  • cannot open because apple cannot verify it for malware

Can you help me because I don't understand why I have this error then my .pkg is signed.
Replies  5
Boosts  0
Views  747
Participants  2
DTS Engineer OP
Apple
May ’21
Based on your other thread I though you were still having problems signing your installer package. Did you resolve that and not update the other thread? Or is this a different installer package?

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
0
Medialog33 OP
May ’21
I think I resolved that because it's the same package but now he is signed, but I have an another problem.

When I used
Code Block language
pkgutil --check-signature "name".pkg

I saw :

  • Developer ID Installer : "Name" ("code")

  • Developer ID Certification Authority

  • Apple Root CA

My .pkg is signed but now, when I put my .pkg on my website for download it, I have already this message :

  • cannot open because apple cannot verify it for malware

I don't understand why then that my .pkg is, normally, signed.
How I can be a Verify Developer for don't having this message ?
0
DTS Engineer OP
Apple
May ’21

Did you notarise your installer package?

And I’m talking about the installer package itself, not the code within the installer package. Our general advice with regards notarisation is that you sign everything, from the inside out, and then notarise the outermost container (which in this case is your installer package).

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0
Medialog33 OP
May ’21

Yes I notarize my installer package

0
DTS Engineer OP
Apple
May ’21

Yes I notarize my installer package

OK, then I’m out of ‘obvious’ ideas. I recommend that you open a DTS tech support incident so that I can look at your setup in more depth.

When you submit the TSI, please reference this thread for context.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0
How to be certify ? cannot open because apple cannot verify it for malware
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