pkg installer backgroud image cannot be seen

Question

Created Mar ’21

Replies 1

Boosts 0

Views 2.0k

Participants 2

Hi,
I am using MAC pro(macOS Big Sur v11.2.3) to install my installer package. The backgroud picture cannot be shown, please let me know how to fix this issue. From the install.log I saw below messages:

Code Block language2021-03-18 09:28:21+08 Qiangs-MBP Installer[25684]: model-builder  Installation Log
2021-03-18 09:28:21+08 Qiangs-MBP Installer[25684]: Package Authoring Error: <background> has an unsupported MIME type: image/data
2021-03-18 09:28:21+08 Qiangs-MBP Installer[25684]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber
2021-03-18 09:28:21+08 Qiangs-MBP Installer[25684]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber
2021-03-18 09:28:21+08 Qiangs-MBP Installer[25684]: Package Authoring Error: <layout-direction> has an unsupported MIME type: X-NSObject/NSNumber
2021-03-18 09:28:21+08 Qiangs-MBP Installer[25684]: Failed to load specified background image

Below is the Distribution.xml for installer:

Code Block language<?xml version="1.0" encoding="utf-8" standalone="no"?>
<installer-script minSpecVersion="1.000000">
    <title>__PRODUCT__</title>
    <background mime-type="image/png" file="banner.png" scaling="proportional"/>
    <welcome file="welcome.html" mime-type="text/html" />
    <conclusion file="conclusion.html" mime-type="text/html" />
    <license file="LICENSE.txt"/>
    <options customize="never" allow-external-scripts="no"/>
    <domains enable_localSystem="true" />
    <installation-check script="installCheck();"/>
    <script>
function installCheck() {
    if(!(system.compareVersions(system.version.ProductVersion, '10.6.0') >= 0)) {
        my.result.title = 'Unable to install';
        my.result.message = '__PRODUCT__ requires Mac OS X 10.6 or later.';
        my.result.type = 'Fatal';
        return false;
    }
    if(system.files.fileExistsAtPath('/Library/__PRODUCT__/__VERSION__/')) {
        my.result.title = 'Previous Installation Detected';
        my.result.message = 'A previous installation of __PRODUCT__ exists at /Library/__PRODUCT__/__VERSION__/. This installer will remove the previous installation prior to installing. Please back up any data before proceeding.';
        my.result.type = 'Warning';
        return false;
    }
    return true;
}
    </script>
    <choices-outline>
        <line choice="__PRODUCT__"/>
    </choices-outline>
    <choice id="__PRODUCT__" title="__PRODUCT__">
        <pkg-ref id="__PRODUCT__.pkg"/>
    </choice>
    <pkg-ref id="__PRODUCT__.pkg" auth="Root">__PRODUCT__.pkg</pkg-ref>
</installer-script>

Boost

Answer 1

fishbacp OP

May ’22

Hi--did you ever get this issue resolved? I'm facing a similar problem.

0