ScheduleOS Error code documentation

Question

Created Mar ’21

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Hi Device Management team,

Are ScheduleOSUpdate error code documented somewhere ? I could not find anything in https://developer.apple.com/documentation/devicemanagement/schedule_an_os_update?changes=latest_minor&language=objc.

We have a case where a device reports cryptic error 700:

Code Block     <key>UpdateResults</key>    <array>
        <dict>
            <key>ErrorChain</key>
            <array>
                <dict>
                    <key>ErrorCode</key>
                    <integer>700</integer>
                    <key>ErrorDomain</key>
                    <string>SUOSUErrorDomain</string>
                    <key>LocalizedDescription</key>
                    <string>700</string>
                </dict>
            </array>
            <key>InstallAction</key>
            <string>Error</string>
            <key>ProductKey</key>
            <string>_MACOS_11.2.1</string>
            <key>Status</key>
            <string>InstallFailed</string>
        </dict>
    </array>

The description is just "700".

The device properly reports this update:

Code Block     <key>AvailableOSUpdates</key>    <array>
        <dict>
            <key>AllowsInstallLater</key>
            <true/>
            <key>AppIdentifiersToClose</key>
            <array/>
            <key>DownloadSize</key>
            <integer>12199403070</integer>
            <key>HumanReadableName</key>
            <string>macOS Big Sur</string>
            <key>IsConfigDataUpdate</key>
            <false/>
            <key>IsCritical</key>
            <false/>
            <key>IsFirmwareUpdate</key>
            <false/>
            <key>ProductKey</key>
            <string>_MACOS_11.2.1</string>
            <key>RequiresBootstrapToken</key>
            <false/>
            <key>RestartRequired</key>
            <true/>
            <key>Version</key>
            <string>11.2.1</string>
        </dict>

And the command to install seems ok:

Code Block     <dict>        <key>RequestType</key>
        <string>ScheduleOSUpdate</string>
        <key>Updates</key>
        <array>
            <dict>
                <key>InstallAction</key>
                <string>Default</string>
                <key>ProductKey</key>
                <string>_MACOS_11.2.1</string>
                <key>ProductVersion</key>
                <string>11.2.1</string>
            </dict>
        </array>
    </dict>

Thanks !

Boost

Answer 1

Engineer OP

Apple

Mar ’21

These error codes are not currently documented, please file feedback for this request to add these to documentation.

0