MDM Supervised Mode

Question

Created Feb ’21

Replies 2

Boosts 0

Participants 3

Hi,

I developed an MDM server and it is working just fine, however I don't know how to add a device in supervised mode, when I add my profile to the device it goes to unsupervised mode.

How may I add my profile in supervised mode?

Thank you.

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Answer 1

Srikanth Gopalakrishnan OP

Feb ’21

The device is supervised if

They are erased and enrolled via Automated device enrollment thorough Apple business/School Manager
Or, Erased and made Supervised via Apple configurator and then enrolled by any method.

Refer: https://support.apple.com/en-gb/guide/deployment-reference-ios/ior7ba06c270/web

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Answer 2

Engineer OP

Apple

Feb ’21

Also just to clarify are you talking about iOS or macOS. On iOS supervision is a device state as mentioned by Srikanth. On macOS the MDM enrollment is supervised, so when you do a user approved enrollment the MDM server can do the supervised things to the device but if the user tries to install a profile that is contains something that is supervised only it would not take affect.

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