How long it takes to get an Endpoint Security entitlement?

Hello fitch_ding, have you get the entitlement yet? I'm also requested it but did not get any feedback.

The entire entitlements application system appears to be broken. I applied for entitlements 8 months ago. After six months they were granted, but the settings on my developer account were incorrectly configured and they can only be partially used. Follow-ups to the grant request by email are seemingly ignored and neither DTS nor general developer support appear to be able to help.

This is an appalling situation: I have customers waiting to release software and we can not simply because of Apple's non-functional internal procedures. Had we decided to stick with kexts we would at least be able to ship.

Is there some way that these problems can be escalated to senior management, and adequate resource be put in place to avoid this disaster?

The same situation here. We requested the entitlement of Endpoint Security almost 1 year ago, and haven't received it yet. Is there a phone number to call to follow up the request? Right now, our company account owner can only query the the status by email, and there is no useful response at all.