Xcode 12.0.1 won't download watchOS 7.0.1 symbols

Developer Tools & Services Xcode watchOS Xcode

Created Sep ’20

Replies 23

Boosts 0

Views 6.9k

Participants 18

Trying to install an app to my Apple Watch, I see:
"Unavailable device (no symbols for paired Apple Watch)"

..and:
"No debugging symbols are available for the OS version installed on Rob's Apple Watch.
Verify that your internet connection is functional, then disconnect and reconnect the companion device to retry downloading symbols."

Disconnecting and reconnecting the companion device, I see:
"Installing symbols for watchOS 7.0.1 (18R395)"

This does not fix the issue

Window > Devices and Simulators
"Could not download and install Symbols for watchOS 7.0.1 (18R395). Failed to download package from ADC"
...and:
"There are no valid accounts registered with Xcode that have the ability to access this resource."

Xcode > Preferences > Accounts
All seems to be correct

Version:
Xcode 12.0.1, macOS 10.15.7, iOS 14.0.1, watchOS 7.0.1

Is anyone else seeing this?

Answered by App Store Connect Engineer in 639732022

Thank you for letting us know. This issue is now resolved and we apologize for any inconvenience.

Boost

robnotyou OP

Oct ’20

@Mystiko, the watchOS device support folder is created when you first build for a watch, so it may not exist yet.
Try running your app on the watch Simulator... that should create the folder.

haptic OP

Oct ’20

Hello, my friends,

Welcome to the club, please confer to:

https://developer.apple.com/forums/thread/656601?login=true&page=1#638455022

No, it is not you, forget about this. Apple needs to do their homework, that is all.

PLEASE MAKE SHURE TO ONlY USE THE LATEST AVAILABLE XCODE (BETA) VERSION

At this moment, Xcode Version 12.2 beta (12B5018i)

See you ;-)

nickredding OP

Oct ’20

It's one thing for Apple to ***** up beta releases, it's quite another for them to ***** up official releases. WatchOS 7.0.1 is an official release that Xcode will not support because of this issue, and I find that totally unacceptable, especially because Apple is dragging its feet resolving this.

My ticket to developer support drew the predictable demand for sysdiagnose information, despite the fact that this thread (which I referenced) actually contains all the information they need to solve the issue. They were too lazy to even lookout this thread.

I'm still waiting for a response from developer support, three days later.

nickredding OP

Oct ’20

Apple has fixed this from their end (which was always where the problem was). I still don't have a response to my ticket. Pretty sad.

robnotyou OP

Oct ’20

Apple replied to my Feedback Assistant report (after 10 days).
They asked for my Developer email address, "to locate the account in question".

Looking at "~LibraryDeveloper/Xcode/watchOS DeviceSupport" the entry for 7.0.1 is now there.
Trying again, I can install to my Apple Watch, so it is working.

What I don't know, is did they fix their back-end, or just tweak my account?

App Store Connect Engineer OP

Apple

Oct ’20

Accepted Answer

Thank you for letting us know. This issue is now resolved and we apologize for any inconvenience.

nickredding OP

Oct ’20

WatchOS 7.0.2 has been released and Xcode can’t download the symbol files!!

To the frameworks engineer who last replied to this thread: can someone put a yellow post it note on their monitor reminding them that making the symbol files available at the same time as a new release is not an optional “if I remember” type of task?

This is really quite unbelievable. Resolving the 7.0.1 issue took two weeks. Is everyone in watchOS development asleep at the wheel?

smaira98 OP

Nov ’20

Unbelievable. Saw this earlier and now on watch 7.0.2!
Unfortunately I don't see any previous symbol file folders in ~/Library/Developer/Xcode/watchOS DeviceSupport unfortuntately to copy so nickreddings solution unfortunately doesn't work for me.