MusicKit unknown error getting user token

Hello @cyberdude,

Thank you for your feedback.

If you're experiencing this issue on the most recent version of iOS or macOS, we need more information to provide clear guidance on how to address it. Would you be able to file a ticket for this in Feedback Assistant? Please make sure to include a sysdiagnose as an attachment of your ticket.

Best regards,

Hello @JoeKun, I am facing same issue in (M1, 2020) Big Sur v11.4 & Xcode 13.1. Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred}

Same issue in iOS 15.0.

I can access unpersonalised content from Apple Music API, i.e. data with a URL that contains /catalog in the path with the developer token which I have generated. But facing above issue while requesting user token with same developer token.

Is this error fixed from apple?

Hope you can help me out!

Hello @diken.openxcell,

Thank you for your feedback.

We need more information to provide clear guidance on how to address it. Would you be able to file a ticket for this in Feedback Assistant?

Please make sure to include a sysdiagnose as an attachment of your ticket.

Best regards,

Hello @Riddhi_k,

Thank you very much for filing this ticket on Feedback Assistant.

I have looked at the logs, and found some unexpected things in there. We'll keep investigating this issue.

Best regards,

Hello @Riddhi_k,

In that sysdiagnose, we have found errors around this timestamp: 2021-12-10 11:09:34.065637+0530. The AppleMusicDemo app was requesting a user token, and failed to get one.

Our server teams were able to track down the root cause of this specific issue:

InvalidJwtException: JWT (claims->{"exp":1639201169.270057,"iss":"REDACTED_TEAM_ID","admin":true,"sub":"REDACTED_FIRST_NAME"}) rejected due to invalid claims. Additional details: [No Issued At (iat) claim present.]

So it seems like the error you encountered trying to get a user token was due to an incorrectly generated developer token, which as you know, is generated as a JSON Web Token.

Here are a few resources I can suggest:

• if you need to keep using StoreKit, and specifically SKCloudServiceController's requestUserToken(…), then please follow the steps outlined in Apple Music API's article Getting Keys and Creating Tokens, which goes into detail about all the claims you need include to generate the developer token;
• a much easier way to avoid these kinds of issues though is to replace any usage of StoreKit for Apple Music integration (specifically SKCloudServiceController and SKCloudServiceSetupViewController), and adopt MusicKit for Swift instead.

I would urge you to seriously consider this second option, as MusicKit for Swift makes it considerably easier to integrate your app with Apple Music.

For example, you will no longer have to generate your own developer token, as we have added built-in support for Automatic Developer Token Generation in MusicKit for Swift.

Not only that, but you won't even have to think about decorating any URLRequest with either the developer token, nor the user token, since MusicKit for Swift takes care of that for your app, and automatically retries requests as appropriate if any token is somehow invalid (e.g. expired).

To learn more about MusicKit for Swift, please check out these additional resources:

• Meet MusicKit for Swift WWDC session;
• sample app showing how to use MusicKit to integrate with Apple Music.

I hope this helps.

Best regards,

@JoeKun, Actually I need to stick with the StoreKit and Apple Music API. So as per your solution I have added iat also to generate developer token and now it's working fine. Successfully fetching user token.

Thank you.