I can see some crashes in the app analytics crashes section of itune connect.
I didn't have those before. They seem to be pretty new. I tryed to reproduce those but, I can't. Can I get some information about crashes. Like the stacktrace or any info to help me figure out what happening.
What is the best approche in that situation?
From the docs:
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Crash reports are available for apps that have been on the store for a long enough period of time to generate crash logs or if Apple has received significant crash information from users.
To view and download crash reports for an app
- Open the App Details page for the app, as described in Creating an iTunes Connect Record for an App.
- Select the desired platform version, scroll down to Additional Information and click Crash Reports.The link is available only if iTunes Connect has crash logs available for this version of the app.
- Click Download Report in the row of the crash type you want to download.iTunes Connect downloads one or more
files that can be analyzed in Xcode. To import crash reports in Xcode, read Analyzing Crash Reports in App Distribution Guide..crash
Tabs on the page appear for each OS release on which users are running the app and for which there are crash reports available. You may also see tabs for unreleased versions of iOS or OS X, at Apple’s discretion.
In each pane, iTunes Connect displays crash reports accumulated since the last time the list was refreshed. The collection start time is displayed at the top of the page. Before you refresh the page, save the reports you need.
Important: When the Crash Report page is refreshed, the previous reports are cleared. If you want to keep report details, make sure you download the reports.