in-app purchase refund related problems

We tried to develop an App that contains in-app purchase functionality. We have 2 questions:


1.in case a given future customer wants to get the refund after doing in-app purchase, how will we be able to get notified from Apple regarding this particular refund? (Since we can't get customer's Apple ID or device's UUID, it seems no way we can get to know who is the guy who requests the refund).


2. When the customer does the re-install of IOS on the device that he/she uses to hosts the app and performs the in-app purchase, how will we be able to get notified from Apple regarding this particular refund?

Replies

same problem, do you have more info meanwhile?