error itms 4062

Question

Created Feb ’20

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Hello. I don't know if there is anyone who can help me. I'm testing in app purchases upload using Transporter app, but I'm having this error:

ERROR ITMS-4062: "No software found with vendor_id at Software.

Is this a problem with the metadata xml file?, or is it related to another thing?

I'm using this metadata xml as starting point

https://help.apple.com/asc/appsspec/#/itc39ebbd83d

I'm using the app's ID PACK as vendor_id. It should be using app's SKU but transporter app didn't find any app using the sku text.

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Answer 1

cheshuangchun OP

Apr ’21

Hello,I have also got this error like this:
DBG-X: parameter ErrorMessage = ERROR ITMS-4062: "No software found with vendor_id '123'" at Softwar (1102) [2021-04-09 15:32:05 CST]
DBG-X: parameter ShouldUseRESTAPIs = false [2021-04-09 15:32:05 CST]
DBG-X: parameter Success = false [2021-04-09 15:32:05 CST]
ERROR: ERROR ITMS-4062: "No software found with vendor_id '123'" at Software [2021-04-09 15:32:05 CST]
DBG-X: The error code is: 1102 [2021-04-09 15:32:06 CST]
DBG-X: Returning 1

I still have no idea about this error.Can you help me ,thank you very much !

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