After the new release that had a crash fix, we found our app rating increased overnight. We have a screenshots that reflect the same:
screenshot as of 22/10/19.
screenshot on 23/10/19.
And in another week, we found that the ratings decreased again:
screenshot on 30/10/19.
We did not reset the ratings while submitting the new build. Unable to understand the sudden increase and decrease in the app ratings. Can someone explain?