Hi, I am testing auto-renew subscriptin in the sandbox. If I purchase a subscription to Level 2, it renews every few minutes and I get notification in app. All good. But if, before it expires I do a downgrade to Level 1 using my app interface to purchase Level 1, the following happens.
The Level 2 subscription continues until it expires. What I then expect to happen is that I would then get a notiification that the new subscription has been purchased. But that doesn't happen, the latest receipt is saying the original subscription has expired. It does include the new subscription in the "pending" field, but in that field the "auto_renew_status" is set to 0, which I guess is why it didn't actually happen.
My question is: is this a sandbox thing? In production, will the new subscription purchase happen authomatically and I will get a receipt for the purchased downgrade subscription? If not, what is the way to handle this - a message to the user to say to go and manually renew subscription?
Gary
