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Is it possible to issue a refund for the upgraded subscription and then request a refund for the pre-upgrade subscription?
Hi, I have a question about Apple subscriptions. It is my understanding that when a user upgrades, the subscription prior to the upgrade is already prorated and partially refunded. Is it possible to issue a refund for the upgraded subscription and then request a refund for the pre-upgrade subscription? The server notifications I received were as follows purchase A upgrade A -> B A would have already been prorated and partially refunded refund B Has a revocationReason / revocationDate expired B refund A - should have already been prorated and partially refunded, but if the user requests another refund, will it be given? no revocationReason / revocationDate My guess is no because it's already in revoke status. refund reversed A This may not be present
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Feb ’24
Status of the notification has not been restored upon receipt of REFUND_REVERSED
I have a question about REFUND_REVERSED, which is one of the types in Notification V2 for subscriptions. In the documentation, REFUND_REVERSED is described as a refund reversal and states that the content or service should be restored if it has been cancelled. However, when I check the actual received notification of this type, the status of the subscription is shown as 5, indicating that the subscription has been refunded. Furthermore, when I query the final status of this subscription using the getSubscriptionStatus API, it returns status=5 instead of status=1. I would like to know if this is the intended direction. If so, I would like to know how to confirm the refund cancellation status via the Appstore Connect API.
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Sep ’23