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No UserId in the request for macOS mobile device through MDM request
No UserId in the request for macOS mobile device through MDM request Boot up mac and establish local admin account Connect mac to domain (join as network access server) Log in with AD account which creates mobile account on the mac (you are logging in here as the end user not your AD account) Enroll the device in MDM as the user  Push a user scope profile and the mobile account is not able to receive the profile The issue has happened when we push a user scope profile to the mobile account enrolled devices since the user scope profile needs to use the DEVICE_USER channel, but this channel seems not activated, by checking with the code we found when we doing the mdm authentication, the mobile account will not bring UserId when requesting. (We did the same test but with a normal account, not a mobile account, the request will have UserId, and the user can be validated with DEVICE_USER channel)
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Oct ’21
APNS HTTP/2 failed on macOS 10.14 and 10.15
Hi Dear Apple experts, I am running into MDM push failure issue when switch to use APNS HTTP/2, after MDM server send a APNS MDM push notification, there is no response from Mac device with OS 10.14 and 10.15 (test with Mac OS 10.14.4 and 10.15.3). Restarting the mac device can make it work but it is just a one-time workaround. If I have new resources to push, then I need to restart the device again. Issue disappears if switch to use legacy APNS HTTP. Issue does not exist on Mac 10.13 (test withMacos 10.13.6) and 11.0 beta5(20A5354i)with APNS HTTP/2. Could you please help to check if this is an issue of macOS 10.14 and 10.15? If yes, does Apple have plan to fix it for 10.14 and 10.15? Appreciated if you can take a look at it with priority as we know Apple has plan to deprecate the legacy APNS HTTP at the end of 2020. Please let me know if you need more information. Thanks, Weijin
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Sep ’20
RemoveApplicationCommand and ManagedApplicationListCommand does not work as expected on macOS 11.0 beta5 (20A5354i)
Hi Dear Apple expert, I am now trying to use "RemoveApplication" MDM command to uninstall a managed application on macOS device running 11.0beta5, but test result is not as expected. It always says this application is not managed. Could you please share which kinds of applications will be marked as "managed"on mac device? More details here: I pushed a .pkg("com.skype.skype") from my MDM server and this application is installed successfully on Mac device. When try to remove this application with RemoveApplication MDM command(https://developer.apple.com/documentation/devicemanagement/removeapplicationcommand?changes=latest_minor) pushed from my MDM server, always fails with error which reports this application is not managed, copy error message received here: Error MCMDMErrorDomain-12029: null (App with identifier 'com.skype.skype' is not being managed) 2. Also tried "ManagedApplicationList"(https://developer.apple.com/documentation/devicemanagement/list_the_managed_apps?changes=latest_minor), but same issue, this installed application is not in the managed app list of the response. Thanks, Weijin
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Sep ’20