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Feedback assistant shouldn't be a black hole
RADAR had a lot of problems but at least with it there would be some sort of timely response like «known issue / duplicate of 283461862» Feedback Assistant so far as I can tell just seems to be a complete black hole where issues go in and almost never get any sort of response At the very least there should be some sort of acknowledgment that an issue has been looked at and dismissed as nbd or flagged as a duplicate or that it is otherwise being tracked (ideally with information about its progress and requests to determine if it is still reproducible in new builds) Even if all of this stuff is being handled well internally*, it'd be worth it just to placate people and make them feel like they're heard * given the number of longstanding issues that I've reported months or even many years ago which have never been resolved, I'm not at all confident that any of the issues I've filed have been tracked let alone worked on. I know Apple has a ton of users and developers but they also have a massive amount of money and number of employees and if the back end was well designed every issue could be looked at by someone and routed properly to someone who can actually resolve any real problems
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Jun ’21