Hello, We recently updated (increased) the pricing for annual subscription of our app on the app store. We changed the starting price. On the front end of the app, this is updated as well. On a user's phone, the annual subscription shows with the updated pricing. Unfortunately, when users are actually subscribing, the dollar value is not showing the updated pricing. We have verified that the actual price charged is the old pricing. What can be the possible issues with my pricing update? Steps we have taken for updating price is the following: Selected App Selected Features -> subscriptions Selected the specific Annual subscription plan In the Subscription Prices section -> Click on "View all Subscription Pricing" Updated Starting Plans as well as Starting Date. Please help. Thanks

Hello everyone, We have a live app (Version1) on the App Store. We have In-app purchase 3 subscription plans (yearly_1, half-yearly_1, monthly_1) for the app. When the app was released last year, we defined the 3 subscription plans under one subscription group (Group_1) in the app store. Several of our customers, subscribed using one of the 3 offered plans. Later, we identified some issues in our subscription plans and hence we needed to create 3 new plans (yearly_2, half-yearly_2, monthly_2), which we created in a different subscription group (Group_2). We released a new app version (Version2) that now references the 3 new plans (yearly_2, half-yearly_2, monthly_2). In both cases, just for clarity, the Apple product ID for Version1 & Version2 of App on the app store are the same. But old subscription plans and new subscription plans have different Apple IDs. Observation: New customers who have started from Version2 of the app, are already mapped to new subscription plans ((yearly_2, half-yearly_2, monthly_2). No issues here. Old and existing customers, who updated their app from Version1 (had subscribed to (yearly_1, half-yearly_1, monthly_1)) to Version2, are now asked to renew their subscription. Even if they are active with the previous subscription plans, the new version of app looks for a subscription from the new plan ((yearly_2, half-yearly_2, monthly_2) While the cause for the second scenario (old user) is understood, it is not desirable. Question for this group: How can I map the 3 plans in Group1 from Version1 (yearly_1, half-yearly_1, monthly_1) to the new 3 plans in Group2 for Version2((yearly_2, half-yearly_2, monthly_2) ? Is there any way that I can set this mapping in the App Store Connect? Goal: All old users with valid subscription from Version1/Group1 should automatically be continuing on Version2/Group2, and only renew when their current subscription expires. Thank you for the help. -Shub

Fellow developers, I have an iPhone XS that I use for testing my app's development code as well as Testflight and production builds. I have an issue with the IAP while connecting to App Store. I have been advised by Apple Technical Support to install "App Store Profile" on my iPhone XS which is running iOS 15.6.1 currently. This is for the tech support team's debug. Unfortunately, I cannot find the instructions on how to install and download App Store Profile. Can anyone please point to the correct info for iPhone XS? Thanks Shub

We are building a safety app where the user's identity matters when they ask for help. The identity is tied to the user's cell phone number which is used during registration as well as used if the user logs out or logs back into their account. We need to send an SMS to verify the user's installed SIM phone number Vs the registered phone number. However, for user's experience quality, we don't want the user to manually click send for the SMS. Instead, we want the SMS to be sent in the background. But we want the user to opt-in and authorize sending the SMS during the login/registration process once. How can we accomplish this for iOS?