Hello Rich,
we tried to contact the reviewer as we have the same issue as everybody, working fine in Testflight and locally, but didn't receive any answer so far.
our App ID is 1611373674 and we'll send you an email as well.
Best regards
JM
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@Andreas@AppReview (maybe will be lucky here):
How are the App reviews carried out ? Our app app (1611373674) has been "in review" for 3 full days. I cannot imagine that it really takes 3 days to be reviewed. So, either the status is wrong and nobody reviews the app, or please be more transparent about the process and give some more in-depth knowledge about the process.
Any email to appreview just get an auto-answer, but absolutely no follow-up, which we consider extremely unprofessional. Please do not tell us about asking App Review Support to call back, this takes 3-5 business days, which translates to 7 week days. Expedite review, why not, but it's not the case, we just want something decent, in the range of 24-48h.
Could we at least have some kind of indication about the average review time, updated daily ?
We surely understand that review times are variable, but reading here about review times in the range of weeks (!) is quite frightning...
Thanks for the feedback. No news is bad news here.