Hi Apple Developer Community,
I'm encountering a persistent issue with Passkey registration on certain iOS devices running iOS 17.5.1. Specifically, the registration process consistently fails with either ASAuthorizationError 1001 (ASAuthorizationErrorCanceled) or ASAuthorizationError 1004 (ASAuthorizationErrorNotHandled).
Details:
Devices: iPhone SE (2nd generation), iPhone 13 Pro
OS: iOS 17.5.1
Errors: ASAuthorizationError 1001, ASAuthorizationError 1004
I've followed Apple's guidelines for implementing Passkeys and verified that the devices meet the necessary requirements
PS:
During Apple's App Review process, the reviewer has encountered a consistent issue with Passkey registration failing with ASAuthorizationError 1001 or 1004. However, in our extensive internal testing with 75 users, we have not been able to replicate this issue
We are seeking assistance from the Apple Review team to investigate the cause of this issue, as it is currently blocking our app's approval