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App rejected after removing app tracking transparency framework
Our new app version is being rejected because it has Device ID checked in privacy, but the new version of the app no longer has tracking function. When I try to remove user tracking from privacy, the following message appears "Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. To update this information on your app's product page, you must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect." We no longer has the NSUserTrackingUsageDescription on binary/build. I've already sent several resources to apple informing the situation but they keep rejecting with the same message: "Guideline 2.5.1 - Performance - Software Requirements We noticed your app's binary contains references to App Tracking Transparency, but you have indicated you do not intend to ask users for permission to track at this time. Since App Tracking Transparency is only intended to be used by apps requesting authorization to track, it would be appropriate to disable App Tracking Transparency before resubmitting your app for review. Next Steps To resolve this issue, remove any App Tracking Transparency-related keys in your app's info.plist and from localized string files. In addition to removing these keys, you may also choose to fully remove other references to the AppTrackingTransparency framework from your app. If your app does not track users, update your app privacy information in App Store Connect to not declare tracking. You must have the Account Holder or Admin role to update app privacy information." I am not able to update my app. Any suggestions?
3
0
1.1k
Feb ’24
bug in the privacy section of app store connect?
We have removed app tracking transparency from our app and successfully released new version that does not access the device id. However, I am unable to remove that item from the App Privacy section in app store connect. These are the steps I am following: Click on the App Privacy section of our app Click on the Edit link in the Data Types section Select 'Yes, we collect data from this app' and click Next Scroll down to the Identifiers section and uncheck the Device Id check box Click Publish I see the followup popup: _ Additional Setup Required To update your app's product page with new data types, you need to finish setting them up on the following page. _ I click OK and the popup disappears but there is no "following page". Also, I am removing a data type, not adding a new one. Has anyone been through this process before? What am I missing?
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1
635
Feb ’24