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We been with apple for a month now. And they keep on saying we have mac catalyst active, which we keep on saying, we never touched that stuff. And we asked how they identify we are using mac catalyst, they give zero details. What I noticed while the app was in transfer mode, the profile that got transfered (halfway) did have Mac Catalyst on (pretty much everything was on), (totally different from the original app). So I been telling them, something must not translated the transfered app correctly... but on the good side, they still answer my emails once in a couple of days.Yes, I do agree, it is absurd ... seriously hope apple treat app developers like how they treat their products. I had a broken Macbook Pro, and they fixed it in 3 days ... while my app transfer said, it will completely in three hours ... and now ... 30 days ... still bouncing emails with apple developer support
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Sadly to say, it is 2020, and we run into the exact same issue as the original poster. After accepting the transfer, and agree, was told it will take up to 3 hours for the transfer. Then ... wait ... 7 days later, it is still not showing up.Called support a few times, all refer to developer is looking at the problem, given no ETA ... We called them three times, and was even told, keep on calling will not make things faster. So we wait.If anyone knows how to esclate this please let me know.