It seems as though requesting External Link Account Entitlement via the form is a bit of a black box. Is there a way to check on the status of our request? The app review team has informed me that they don't have any connection to the Account Entitlement teams so they unfortunately cannot help. Is there a way to check on our apps status or what we might need to change to have External Link Account Entitlement granted? Thanks

Hello, We currently have a Reader app in review that has been rejected because of linking to an external source. We've followed all the protocols to ensure we use the UIs and flows described in https://developer.apple.com/support/reader-apps/. We originally tried to request the External Link Account Entitlement via the form found on the same page, but received an error that stated "The provided bundle id is not valid or associated with your account." We assumed this was because Apple required you to submit the App for review BEFORE you were able to apply for External Link Account Entitlement. So after our app was submitted for review we once again tried to apply for External Link Account Entitlement and received the exact same error. We've checked the bundle id a thousand times. It's never changed and there doesn't seem to be any other issues with the application itself. So why are we still getting the "The provided bundle id is not valid or associated with your account" error? We can't move forward until this is resolved and so far I dont see any way to resolve it. Does the bundle ID need to be changed? Is there someone we can contact?