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I think I just got the same email as you did."Your product arrived at our repair center but our technicians were't able to process your repair request...." etc.Is that the one?
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Oh, WHEW!I am so glad thatwas the outcome.Just got back from the Apple Store having dropped off my watch for a re-set.So I was quite keen to know your result.I also took that opportunity to look at the new iMacs....yeah, schweeeet!I'll be replacing my 10 yr. old iMac soon, so I can run the new OS and again be more integrated with my portables.Thank you so much for posting your outcome.Very reassuring!
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oh DO let us know what you learn!The idea that Apple won't resolve this is troubling, to say the least.There was NOTHING stating that iOS 13 was a MANDATORY prerequisite for installing watchOS 6 and still have a functioning watch afterwards.... Apple bears a bit of the blame for not making it explicit. If this was indeed the case, we should not have been able to even install watchOS 6, IMO.There have been plenty of instances where we've been able to install the next OS without having to install another iOS beforehand, so it should not have been an assumed requisite.Very frustrating situation!
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So....Once we are able to install the public beta iOS 13, watches stuck in the pairing loop will be able to be paired?thank you.
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I also am stuck in the loop with the pair new watch etc.What happens when you upgrade to 13?Does it just automatically stop the pair watch loop?Or are there steps you followed to get this done?I'd really rather not have to send away my watch.My Mac is pre-Mojave.Haven't bought a new Mac capable of running Mojave.So.... I can't load 13?Need to buy a new Mac to upgrade my Phone so I can use my watch???Apple REALLY should have stated, UNEQUIVOCALLY, that iOS 13 was needed before installing watchOS 6.I assume that next months iOS 13 public beta will provide a solve and be available to everyone without needing to buy a new computer?eesh.
