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Here is how you can use promo codes: Open the Apple App Store Scroll to the very bottom of the screen and click redeem Type in your Apple credentials Tap on "you can also enter your code manually" Enter the promo code and tap on "Redeem" Click "Done" Also, I read a very helpful article with details of each steps with screenshots for this problem on the following website: https://www.thelearningapps.com/how-to-redeem-an-inapp-purchase-promo-code-on-iphone-ipad/