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Replied In Emails to privaterelay.appleid.com bouncing
We have a similar issue (configured DNS to use mailgun), but because we cannot authenticate a mailgun server with Apple, we trued instead to register complete specific email address under the "Individual Email Addresses" setting.That setting does not seem to work either.I registered my own gmail address, as well as emails from few other providers, and NONE of them can deliver to the relayed email. Yahoo, Gmail, Zoho - every individual email address I tried is getting blocked.Is the "Individual Email Addresses" option - not functional?We have completed the "sign in by aple id" feature, for all platforms: web, mobile safari, and native ios. Yet without the email relay feature working we cannot release it.Apple, please advise the status of that. Either configuration with Mailgun for all emails coming from a custom subdomain on a mailgun server (i.e. "mg.xxxxxxx.com") OR using the "Individual Email Addresses" which seems not to be working at all.Thank you,Z.
Post marked as Apple Recommended
38 Replies
Replied In Unable to Send Emails to Private Relay Service
Instead of certifying a domain - can we certify specific email addressed ? The setting does not seem to work for that.We are using a DNS setting to send emails from Mailgun that appear as "mg.pettingclub.com" . However we cannot load the txt signature file to that domain because obviously the mail server is at Mailgun.So we tried instead to set the "Individual Email Addresses" settings, but any address we added to it - does not seem to work. Not info@pettingclub.com , nor any gmail address we tried. For example:550 5.1.1 Relay not allowed for <xxxxxxxxxx@privaterelay.appleid.com> from domain: <gmail.com>Is there a problem with setting up individual email addresses?
Post marked as Apple Recommended
38 Replies
Replied In Unable to Send Emails to Private Relay Service
We are using Mailgun and are also not able to send to Apple Id users who use the email relay. We receive an error message as follows:Failed: postmaster@mg.pettingclub.com → xxxxxxx@privaterelay.appleid.com ...... Server response: 550 5.1.1 Relay not allowed for <xxxxxxxx@privaterelay.appleid.com> from domain: <mg.pettingclub.com>Can someone from Apple please respond whether Mailgun is supposed to work with apple relay?