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Have you tried the link at the top of this forum? The one that's called something like "return instructions/promo"? I haven't heard anything since returning my DTK to Apple around the same date as you, but yesterday followed that link and the "apply promo" button was there. Worked perfectly for me - have bought a new Mini and applied the promo to that using the link on that page and it arrived today. Weird that I've had absolutely no confirmation from Apple though that they've received my DTK back or I have a promo. The whole thing is a bit of a mess really for a company as slick as Apple usually is.