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Latest App Review takes forever
Sent an app for a review at July 7, got rejected by a reviewer asking me to clarify usage of my app (while the description field for a reviewer clearly answers this questions). Answered those questions and since July 9 there were absolutely no activity at all. We've been waiting till July 20 and decided to developer reject and send a new release for a review, since new features were ready. And since then until now the status is "in review". It's been 2 months of silence already and we're unable to do anything. Sent a request to support, got a response that the app needs more efforts to be in review. Tried to request an expedited review - and still no success, I got an answer email with nearly the same content: "occasionally we encounter circumstances that require additional review time". What are the circumstances and how can we help with it? No idea. For about 7 years of this app it is the first time we've been facing with such a long review time. Usually it was not more than a 3-4 days. Is it me only, or somebody else having issues with long review?
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Aug ’22