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I'm also experiencing this problem. My App has just been approved and awaiting Developer Release. I normally perform UAT by sending promo codes to my clients QA team before I release the app publicly. But I'm getting this message when I try redeeming the generated promo code.
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I encountered the same problem lately on XCode 11.2.1. Suddenly without much updates on my code or XCode, the organizer started crashing when I try to Distribute or Validate without any message (not even triggering crash report). Been trying to figure out for days. Then I realized It crashes everytime I click next on "Automatically Manage Signing". So I tried "Manually manage signing", that's the only time I saw it doesn't recognize my wildcard (*) provisioning profile which worked a few days ago and no certificate or profile expired recently. Anyway, I created a new provisioning profile specifically for this app and then it worked! ******!!!! This is so un-APPLE-like... or is it nowadays?