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I am having the same issue. Cadillac XT5, 2018, was working fine with Iphone X. As soon as I upgraded to the 11 Pro, carplay has been ridiculous. Sometimes it will work the second I start the car, other times I have to unplug it and plug it in multiple times before it comes on. Sometimes it doesn't come on at all. Sometimes bluetooth works, sometimes it doesn't. Sometimes it loses my phone pairing- I have re-paired the phone a half dozen times in the last week. I have also had numerous drops of calls (once 3 times during the same 10 minute call). I also was in the middle of one of the largest cities in the country recently and none of the map apps could find the street I was on (ridiculous).I kind of doubt this is a Cue problem since there are other manufacturers having the same issue. There are numerous reports that it is IOS 13. I have also heard that you should not upgrade to 13.2 because 1. it won't fix the carplay issue and 2. it apparently creates a new problem- all background apps refresh every time you switch between programs, which kills multitasking.For a $1200 phone, it's pretty darn worthless to me right now. If I thought taking it back to apple would help, I would do it in a heartbeat. But they will just give me another one with IOS 13.