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Is it possible to notify users of your app about a replacement app from a different developer account?
We have an iOS app that was developed for us by a vendor but the contract has now concluded. The vendor is not coopoerative in providing us the distribution profile or relevant certificates so that we may update the app and republish. Thus, we will have to develop and publish a similar but completely separate app for our users to replace the existing app. It should be noted that the app was published from our corporate apple dev account but all the source code etc was provided by the original vendor. We are wondering if it is possible for us to notify the users of our existing app that we are taking down this app and will be publishing a new free app that will be available via the App Store? So far we have not been able to find any answer(s) from Apple Support. Please and thanks in advance! Ken
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Oct ’20