We've switched over to using the new App Store Server API on our server instead of the deprecated Apple verify receipt method. But we've noticed some differences between our purchase records approved by the App Store Server API and what's shown on the Apple iTunes dashboard for purchases made on May 7th, 2024. Just to clarify, the purchase dates are in UTC time and are taken from the Apple Store API transaction requests. Below are the purchase dates and the subscription names for the 7th.
2024-05-07 22:46:16 - monthly subscription 2024-05-07 22:31:53 - monthly subscription 2024-05-07 22:26:53 - six months subscription 2024-05-07 22:19:16 - monthly subscription 2024-05-07 22:01:04 - monthly subscription 2024-05-07 21:28:56 - six months subscription 2024-05-07 20:09:04 - six months subscription 2024-05-07 20:01:31 - six months subscription 2024-05-07 19:43:24 - monthly subscription 2024-05-07 19:12:30 - annual subscription 2024-05-07 18:30:36 - six months subscription 2024-05-07 00:43:33 - monthly subscription
While our records indicate these transactions, the Apple iTunes dashboard only displays 3 monthly subscriptions for May 7th. May 6th and 5th is worse; almost 1 or 2 monthly subscriptions are showing.
We think there's a problem that Apple engineers or developers need to look into. Before, when we used the verify receipt method in our API, purchases would show up on the iTunes dashboard the next day. But now that we've switched to the new transaction method, there's a delay in seeing these purchases on the dashboard.
Have you migrated to the new App Store Server API and encountered a similar issue? What could be causing this delay?
