iPad landscape screenshots are displayed as portrait, when mixing portrait and landscape

iPad apps that use both landscape and portrait screenshots mixed in the app store, now show the landscape ones as portrait in the pop up of the listing, so they look rotated. They do show as landscape in detailed view and in the app store search results.


As an example I attached the Facebook iPad app listing.


Is this a change in policy or an App Store bug?


Seen on iOS 10 GM and iOS 9.3.5

https://s22.postimg.org/j2uku66g1/IMG_0185.png

Replies

Hi,

Did you discover a solution to this problem? I'm running into the same thing!

I am having the same issue on both iPad and iPhone+ screenshots yet they appear correctly in itunes connect. Did you find a reason or solution?

Five long years have passed since the last update And we have the same issue. In the App Store Connect and on the App Store Web page both - portrait and landscape images are oriented correctly But the mobile version of AppStore shows the landscape ones as a portrait.