We are trying to publish a peer to peer sharing app. Our T&C's require the users to be at least 18 years old since there is legality around the agreements between users. Apple keeps kicking this back and stating we should not ask them their age. How do we get around this?
Here's what they keep referencing:
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
5.1.1(v) Account Sign-In If your app doesn’t include significant account-based features, let people use it without a login. If your app supports account creation, you must also offer account deletion within the app. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. If your core app functionality is not related to a specific social network (e.g. Facebook, WeChat, Weibo, Twitter, etc.), you must provide access without a login or via another mechanism. Pulling basic profile information, sharing to the social network, or inviting friends to use the app are not considered core app functionality. The app must also include a mechanism to revoke social network credentials and disable data access between the app and social network from within the app. An app may not store credentials or tokens to social networks off of the device and may only use such credentials or tokens to directly connect to the social network from the app itself while the app is in use.
Issue Description
The app requires users to provide personal information when registering that is not directly relevant to the app's core functionality.
Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional.
Examples of app concepts and inappropriate required information:
- A general shopping app that requires the user's marital status
- A rideshare app that requires the user's gender
Next Steps
Update the app to not require users to provide the following personal information:
DoB Gender
Resources
Learn more about data collection and storage requirements in guideline 5.1.1.
Support
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- Consult with fellow developers and Apple engineers on the Apple Developer Forums.
- Help improve the review process or identify a need for clarity in our policies by suggesting guideline changes.
